Privacy Policy

Privacy Policy

This Privacy Policy explains how CityMinutes.ai handles information collected through our website, contact forms, demo and sample requests, and any services we make available to customers. This page is for general information and does not replace a signed customer agreement, data processing addendum, or other written contract.

1. Who we are

CityMinutes.ai is operated by cityminutes, Inc. References to "CityMinutes.ai," "we," "us," and "our" mean the team operating cityminutes.ai and related services.

2. Information we collect

We may collect:

• Contact details, such as name, work email, company, role, and message content you submit.
• Demo, sample, sales, support, legal, and security communications.
• Website usage and device information, such as pages viewed, referrer, approximate location, browser, operating system, and timestamps.
• Security and operational logs used to protect the website and diagnose problems.
• Account, billing, and service information if you become a customer. Payment card details, if any, are processed by a payment provider and are not stored directly by CityMinutes.ai.

CityMinutes.ai also works with public records and public-source planning information. Public records may include names or other information already present in source materials. This policy describes how we handle information we collect through the website and customer relationship; it does not change the public status or ownership of source records.

3. How we use information

We use information to:

• Respond to messages, demo requests, sample requests, and support requests.
• Provide, maintain, secure, and improve the website and services.
• Send operational emails and requested follow-up messages.
• Analyze website performance and product interest.
• Detect abuse, troubleshoot errors, and protect users and systems.
• Meet legal, accounting, security, and compliance obligations.

We do not sell personal information. We do not use customer-submitted information to train third-party AI models.

4. Cookies and analytics

We use cookies and similar technologies for website operation, analytics, performance measurement, and security. See our Cookie Policy for more detail.

5. Service providers and disclosures

We may share information with service providers that help us operate the website and services, such as hosting, analytics, error monitoring, email delivery, customer support, scheduling, and security tools. These providers are authorized to process information only as needed to provide services to us.

We may also disclose information when required by law, to protect rights and safety, to investigate abuse, or as part of a corporate transaction such as a merger, financing, or acquisition.

6. Your choices and rights

You can choose not to submit contact forms or demo requests. You can also use browser controls to limit cookies.

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing of personal information. We may need to verify your request and may retain information where required or permitted by law.

To make a privacy request, email privacy@cityminutes.ai.

7. Retention

We keep information only as long as needed for the purposes described in this policy, including providing services, responding to requests, security, recordkeeping, and legal obligations. Retention periods vary based on the type of information and the context in which it was collected.

8. International processing

CityMinutes.ai is based in the United States. If information is processed outside your location, we take steps designed to protect it as required by applicable law.

9. Children's privacy

CityMinutes.ai is a business service and is not directed to children. We do not knowingly collect personal information from children.

10. Changes

We may update this policy as our website, services, vendors, and legal obligations change. The "last updated" date above reflects the latest revision.

11. Contact

Questions or requests: privacy@cityminutes.ai